Only 31% of attendees at Monday’s general session of the 2022 World Credit Union Conference said their credit unions are ready in a poll conducted by Ian Khan, a future readiness pioneer who delivered the first keynote presentation of the Conference.
“I would have loved to have seen at least 50% of respondents here say that you are future ready, in one way or the other, but we got to have more confidence when we say we’re future ready,” said Khan, who emphasized that future readiness is not just about technology.
Khan told attendees future readiness is also about assessing where you are, where you want to go and what you need to get there. But again, only a small percentage of attendees indicated they are even thinking about those questions.
“It’s just 26% that are saying, ‘yes, we do that.’ Everywhere else, it’s a little bit weaker. I would have loved a much better response than this, but that’s the opportunity for us to do the work and improve,” said Khan.