ICT OFFICER JOB OPPORTUNITY
OVERVIEW
Utabibu Sacco is a member owned NWDT SACCO authorized and regulated by the SACCO Societies Regulatory Authority (SASRA) with the main objective of mobilizing resources and providing members with affordable credit facilities.
Utabibu Sacco is a dynamic and growth-oriented organization committed to building a team that is result oriented to realize our strategic plan.
We are seeking to recruit a qualified and highly motivated individual to fill the position of ICT Officer.
Job Code – UT/07/2025
Location – Nairobi
Division – Operations Function
Reports to – Chief Executive Officer
Travel Required – When advised or necessary
Terms – Permanent and Pensionable
Work Pattern/Hours – As per the Sacco’s HR Policy. Full time
Purpose of Job. The ICT Officer is responsible for managing information technology, ICT systems, and policies to achieve Sacco’s goals. He/she will manage all ICT infrastructure, systems security, development and implementation of ICT strategies, policies, data security, and disaster recovery.
Duties and Responsibilities
- Manage all operations of the ICT Department and ensure timely provision of ICT services to all functions of the Society to facilitate implementation and use of ICT in the organization.
- Ensure routine maintenance of ICT equipment’s.
- In charge of the development and implementation of ICT strategies, promoting ICT Innovation and enterprise.
- Establish optimal systems, and best technology and make requisite recommendations to promote online services, ICT literacy, and capacity.
- Ensure compliance with ICT regulations and advise management on the optimization of ICT resources in the organization.
- Ensure business continuity and effective disaster management and recovery planning.
- Managing relationships with partners for the provision of ICT technical support and services.
- Supervise the design, development, and implementation of critical ICT projects.
- Prepare and present ICT Periodic Reports to the management.
- Formulating and Analyzing ICT policies, processes, procedures and ensuring compliance.
- Monitoring LAN/WAN and internet firewalls.
- Install, configuring and upgrading operating, security software and administrative packages.
- Any other lawful duties that may be assigned from time to time.
Qualifications
- A bachelor’s degree in Computer Science or ICT-related fields.
- Professional certification in ICT fields (CISM, CISA, or similar certification).
- A member of an ICT professional body is an added advantage.
- A minimum of Two (2) years of working experience in a similar role.
- Understanding of networking technology, routing, switching and firewalls.
- Overall understanding of Enterprise system.
Others
- Strong problem-analysis and troubleshooting skills.
- Able to handle and assess critical situations, and coordinate with many team players to restore normal ICT services.
- Good time management Skills.
- Able to work in cross-functional, multi-application, multi-service providers environment.
Competencies
- Customer focus and interpersonal skills
- Communication skills
- Business applications
- Infrastructure
- Application, data, and technical Architecture
- Incident and problem management
- Root cause Analysis
- Vendor /Service management
HOW TO APPLY
Interested candidates are required to send their applications online via email [email protected] highlighting the job code on subject matter on or before Friday 18th July 2025. Please note that the required attachments to be uploaded should have a one page typed and signed application letter, copy of National I.D., CV and all relevant Academic, Professional Certificates and other testimonials as One PDF Format document.
DISCLAIMER
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Only shortlisted candidates will be contacted.
