Why you should join Times U Sacco

Times U Sacco unveils new growth plan

Sacco launches new Strategic Plan as it fine-tunes service delivery through innovative and timely products and services for enhanced customer satisfaction.

Times U Sacco has set the bar high with a focus to win the race as a reliable financial institution in the country.

The Sacco’s new Strategic Plan (2021-2025), launched recently, provides a clear pathway for growth and exemplary service delivery.

The blueprint outlines the Sacco’s ambitious growth plan while address existing gaps and deficiencies to align all business operations with sophistication and the dynamic financial market. 

The Strategic Plan aims at enhancing Times U Sacco’s superior service, improving quality and efficiency in the general business model for members’ convenience and satisfaction.

The Sacco’s underlying values in service delivery are competence, professionalism, teamwork, integrity, prudent management, justice, transparency and accountability, innovation and continuous improvement, and customer responsiveness.

It will leverage technology to improve service delivery and adequately compete with other financial institutions. Among the key focuses is product diversification to meet various financial needs of members and customers.

Times U Sacco also intends to carry out a member satisfaction survey to implement a number of changes, including systems and structures to guarantee prudent business transactions and mindset by all stakeholders. 

“Forward planning will also be observed, customer Turn Around Time [TAT] will be significantly be reduced and mechanisms put in place to co-ordinate branch activities and fast-track implementation of the Sacco Strategic Plan. Deliberate efforts will be made to support revenue generation, meet regulatory benchmarks and avail resources for improved financial performance,” reads the document. 

“I believe that this Strategic Plan will increase membership service uptake, reduce loan delinquency and provide road map to a more robust Times U Sacco future,” states the Sacco CEO, Catherine Mwamba. 

Under the guidance of the visionary Board of Directors, Times U Sacco is set to register robust growth while positioning itself as a market leader in providing timely and quality financial services and products.

The board and management are all set to streamline the operations of the Sacco by regular review of strategies, staff realignment, and placement, develop new and review the current products after undergoing intensive training.

With new innovative and quality products in place, the Sacco eyes to grow its business channels, attract more members and improve service delivery through technology.

The Sacco targets to double its asset base and member deposits in its epic growth strategy and has already restructured and redesigned its products and services to improve customer satisfaction and address the emerging challenges. 

According to Mwamba, the Sacco future business will focus on information and communication technology (ICT) to deliver services to members effectively and efficiently and achieve its vision and mission. 

Since 1993 the Deposit-Taking Sacco has remained the preferred provider of transformational financial solutions to Kenyan citizens. Its visionary leadership and Timely Service delivery have driven its remarkable growth.

It is licensed and regulated by Sacco Societies Regulatory Authority (SASRA).

Defined by Teamwork, Professionalism, Accountability, Integrity, Creativity, Innovativeness, Equity, and Equality core values, Times U Sacco offers tailor-made products and services to meet diverse customers’ needs that have accelerated their economic and social growth.

“The Sacco staff take time to listen to members, enabling them to offer the best of services and products that have changed our livelihoods for the better,” says Jane Mwarama, a Sacco member.

In 2009, Times U Sacco rebranded to serve members better, and the results have been excellent. Its market-driven financial solutions are affordable, quality, and competitive.

The Sacco, whose head office is at Nkubu town, has extended its wings to strategic places enabling it to serve members closer to home. Its branch network is strategically spread to Mitunguu, Kariene, Githongo, and Makutano towns in Meru County.

This has made it easier for individuals, groups, or organizations looking for a financial partner to join Times U Sacco. The Society offers Front Office and Back office services.

If you have been searching for a Sacco to join and get affordable loans for your personal development, Times U Sacco is your home. The Sacco offers growth-oriented loans with a flexible repayment period and competitive interest rates.

As a reliable financial institution, Times U Sacco builds partnerships that last as its primary goal is to empower members and uplift livelihoods.

Through Sacco Assurance, Times U customers can access various insurance covers. It also issues members with personalized cheque books and Visa-branded ATM cards.

The Sacco has also introduced smart banking, M-Time, a mobile banking platform that enables members to manage their finances anywhere and anytime by simply dialing *346# to:

• Deposit
• Withdraw
• Pay loan
• Check Balances 
• Transfer money and
• Get M-time loan

Members can also use the PayBill Business No: 542400 to deposit, pay the loan, or buy shares.

In addition, the Sacco finances members to purchase property such as a home, land, vehicle, or machinery. Times U Asset Financing is tailored to suit an individual’s pocket with a manageable repayment schedule.

Formerly Uruku Rural Sacco Society, Times U Sacco was registered in 1993 as a rural-based Sacco. It has since expanded beyond serving members in Uruku to other places beyond Meru.

 According to the Sacco CEO Catherine Mwamba, they are committed to walking the talk, based on their slogan “Our Timely Financier.” 

“We ensure our members are able to grab the opportunities as they come,” said Mwamba.

In addition, Times U Sacco Agents located in major towns and trading centres make it easy for members to access services closer to home. 

Awards and Recognization

• Best improved Agriculture based Sacco (National Level -2019)
• Best in technology optimization Agriculture based Sacco (National level -2019)
• Best Risk Managed Agriculture based Sacco (National level 2019)