Wakenya Pamoja Deposit Taking Sacco launched an enhanced mobile banking platform as the Society adopts technology to streamline operations through automation, improve efficiency, reduce cost and save time in service delivery.
The new platform dubbed Wakenya M-Cash is a robust and innovative digital banking channel that is easily accessible to members through a mobile application or by dialing USSD code *346#. The Sacco has partnered with a leading fintech firm ensuring that the new platform is reliable and secure.
Members of the Sacco will have quick access to digital financial services through the mobile banking channel, allowing them to carry out multiple financial activities using their mobile phones, anytime, anywhere.
Members will also be able to take quick loans (E-loans), pay bills, withdraw and save besides accessing other services as the Sacco continues to close the gap in addressing the needs of underbanked and unbanked within the areas it operates. The majority of the Society members are farmers and business people.
“The launching of the mobile banking facility will assist our members access their accounts with ease wherever they are allowing them to transact whenever they are. They will no longer have to travel to banking halls, thus saving them time and money,” said Mr Isaac Omwenga, Sacco’s Chief Executive Officer.
Mr Omwenga noted that the Sacco had conducted a system audit in partnership with various IT experts and implemented various recommendations to mitigate cyber threats. “Our digital platform is secure; we have done the best we can to ensure members’ money are well secured. We will continue educating our members on cybersecurity,” he said.
The CEO said the Sacco is aligned to serve farmers and Small and Medium Enterprises (SMEs) most efficiently and effectively with a solid strategy in place to offer quality and competitive financial products and services.
The Society is continuously investing in technology to optimize the cost of serving its members and enhance the customer experience as well as financial inclusion
For over 47 years, the Sacco has continuously evolved and grown to offer relevant and inclusive financial solutions to its members. It has uplifted members’ livelihoods by providing wider financial services, doing everything to transform members’ experiences and achieve sustainable growth and value.
Its digital platform, Wakenya M-cash, will provide a plethora of complementary services to empower and support members. Over 123,000 Sacco members will now enjoy convenient banking services in the palm of their hands, avoiding long queues, especially during the payment of coffee and tea.
The Sacco is partnering with strategic stakeholders to meet and exceed members’ varied needs creating meaningful impact through inclusive banking solutions, in addition to taking the initiative to promote financial literacy among its members and community.
“We are glad that Wakenya Pamoja Sacco has grown tremendously. It is doing well in empowering farmers and business people economically in the county, with the launch of its new mobile banking platform more people will be able to access the Sacco services easily,” said Dr Margret Oboga, Kisii County CEC – Agriculture, Fisheries, Livestock Development and Irrigation.
The Sacco is driven by the vision to be the financial services provider of choice with a mission to enhance the social and economic welfare of its members through the mobilization of resources and provision of affordable, accessible and sustainable financial services.
Technology optimization has led to operational efficiency and service excellence of the Sacco ensuring growth. With a digital credit facility now in operation, the Sacco Board of Directors and management are eyeing to grow the loan book and income at the end of the current financial year.
“Our main agenda is to enhance the socio-economic welfare of our members by providing them with accessible and affordable loan products. I am happy we have a digital lending product that members can access through their phones, the Sacco has been able to transform the livelihoods of most of our members,” Mr Francis Ayieko, Sacco chairman said.
Last year, the Sacco disbursed loans and advances to members amounting to Ksh676.09 million. With a total asset of Ksh1.64 billion Wakenya Pamoja Sacco has maintained a healthy financial position and ranked among the medium-tiered DT Saccos by the Sacco Societies Regulatory Authority (SASRA).
Offering diversified financial products and services tailor-made to members’ needs, the Society is committed to achieving the highest levels of customer satisfaction through continuous improvement of products and services.
