Co-operative Bank has scooped the ‘Bank of the Year in Kenya’ award for increased use of digital services.
The Financial Times newspaper in UK recognized Co-op Bank for exceling in use of technology to improve efficiency. The bank runs M-Co-op a mobile banking platform which allows clients to borrow. The platform accounts for the bank’s 90 per cent transaction, with Sh42 billion disbursed within nine months this year.
“As Co-op Bank implements its digitization strategy plans, it is enjoying gains from increased efficiency and enhanced digital offerings to its customers,” said the magazine.
